Terms of service
OVERVIEW
Welcome to the Synthagen store. The terms "we", "us", and "our" refer to the Synthagen store. The Synthagen store operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a tailored shopping experience ("Services"). The Synthagen store is powered by Shopify technology, which allows us to offer the Services to the User.
The following terms, along with the policies listed here ("Terms of Service" or "Terms"), describe your rights and obligations as part of your use of the Services.
Please read these Terms of Service carefully, as they may contain important information about your rights, and relate to areas such as disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you accept these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, do not use or access our Services.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are of legal age according to the laws applicable in your state or region of residence, and you consent to the use of the Services by minors dependent on you on devices that you own, manage, or acquire.
To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, we may ask you to provide certain information, such as your email address, billing, payment, and shipping details. You represent and warrant that all information provided to our stores is correct, current, and complete, and that you have all necessary rights to provide it.
You are solely responsible for ensuring the security of your account credentials and all activity on your account. You may not assign, sell, transfer, or license your account to any person.
SECTION 2 — OUR PRODUCTS
We have made every effort to accurately present our products and services in our online stores. However, please note that the colors and appearance of products may differ from the appearance on your device's screen depending on the type of device you are using to access the store, and the device's settings and configuration.
We do not guarantee that the appearance or quality of any purchased products or services will meet your expectations or match the presentation shown in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to withdraw any product at any time and may limit the quantities of any products we offer to any person, geographic region, or country, as appropriate.
SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. Synthagen reserves the right to accept or reject your order for any reason and at its sole discretion. Your order will not be accepted until the Synthagen store confirms its acceptance. We must receive and process your payment before accepting the order. Please review your order carefully before placing it, as the Synthagen store may not support cancellation requests after the order has been accepted. If your order is rejected, changed, or canceled, we will notify you using the email address, billing address, and/or phone number provided at the time the order was placed.
Your purchases are subject to return or exchange only in accordance with our Returns Policy [LINK].
You represent and warrant that you are making purchases solely for personal use, and not for commercial resale or export.
SECTION 4 — PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service is the price in effect at the time the order is placed. It will be stated in your order confirmation email. Unless expressly stated otherwise, the prices listed do not include taxes, shipping, handling, customs duties, or import fees.
Prices listed in our online stores may differ from those offered in physical stores or on the Internet or other stores operated by third-party companies. From time to time, we may offer promotions on the Services that may affect pricing and are subject to terms other than these Terms. In the event of a conflict between the promotion terms and these Terms, the promotion terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and their expiration dates, to enable us to complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information is true, correct, and complete; (ii) you have the appropriate authorization to use this credit card for making purchases; (iii) the charges incurred will be honored by your credit card provider; (iv) you will pay all charges incurred at the offered prices, including shipping and handling fees, as well as any applicable taxes.
SECTION 5 — SHIPPING AND DELIVERY
We are not responsible for delays in shipping and delivery. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Upon transfer of the products to the carrier, title and risk of loss pass to you.
SECTION 6 — INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio materials, as well as their design, selection, and arrangement, are the property of the Synthagen store, its affiliates, or licensors, and are protected by U.S. and foreign laws regarding patents, copyrights, and other intellectual property rights.
These Terms permit the use of the Services only for personal and non-commercial purposes. You are prohibited from copying, distributing, modifying, creating derivative works of, or publicly displaying, publicly performing, publishing, downloading, storing, or transmitting any materials concerning the Services without obtaining prior written consent. Unless these Terms expressly state otherwise, no provision of these Terms grants or should be interpreted as granting you a license or other rights under any patent, trademark, copyright, or other intellectual property rights of the Synthagen store, Shopify, or any third party. Unauthorized use of the Services may constitute a violation of federal and state intellectual property protection laws. All rights not expressly granted under these Terms are reserved by the Synthagen store.
The Synthagen store's logos, product and service names, designs, slogans, and names are trademarks of the Synthagen store or its affiliates or licensors. You are prohibited from using such trademarks without obtaining prior written consent from the Synthagen store. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans relating to the Services are trademarks of their respective owners.
SECTION 7 — OPTIONAL TOOLS
We may provide you with access to third-party customer tools as part of the Services, which we neither monitor nor have any control over.
You acknowledge and agree that we provide access to such tools "as is" and "as available" and we do not provide any warranties, representations, conditions, or endorsements. We assume no liability whatsoever related to or arising from your use of optional third-party tools.
Your use of these optional tools offered through the website is at your own risk and discretion. Therefore, read and accept the terms of access to such tools provided by the respective third party.
We may also, in the future, offer new features through our Services (including new tools and materials). Such new features will also be considered part of the Services and subject to these Terms of Service.
SECTION 8 — THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you may access. If you choose to leave our Services to access these third-party materials or websites, you do so at your own risk.
We are not liable for any damages incurred in connection with accessing third-party websites or purchasing or using any products, services, materials, or content contained on third-party websites. Please carefully review the policies and practices of third parties before engaging in any transaction. Complaints, claims, concerns, and questions regarding third-party products and services should be directed to the respective third party.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately describes Shopify's relationship with your store and should not be removed or modified.]
The Synthagen store is powered by Shopify technology. This allows us to offer you our Services. However, all sales and purchases made in our Store are processed directly by the Synthagen store. By using the Services, you accept that Shopify is not responsible for any aspect of the sale between you and the Synthagen store, including any injuries, damages, or losses incurred as a result of purchasing products and services. You hereby expressly release Shopify and Shopify's affiliates from liability for all claims, damages, and liabilities related to or arising from purchases and transactions made in the Synthagen store.
SECTION 10 — PRIVACY POLICY
All personal data we collect through the Services is subject to our Privacy Policy, which can be accessed here [LINK], and certain personal data may be subject to Shopify's Privacy Policy, which can be accessed here. By using the Services, you confirm that you have read these policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal data regarding your access to and use of the Services in order to provide and improve the Services. Information submitted as part of the Services will be transferred to and shared with Shopify, as well as third-party companies, which may be based in countries other than your country of residence, to provide services on your behalf. Please review the Privacy Policy [LINK] for more details on how we, Shopify, and our partners use your personal data.
SECTION 11 — FEEDBACK
If you submit, send, publish, email, or otherwise provide any ideas, suggestions, feedback, opinions, proposals, plans, or other content (hereinafter collectively referred to as "Feedback"), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, copy, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial use. For example, we may use our rights under this license to operate, provide, evaluate, improve, and promote the Services, as well as to fulfill our obligations and rights arising from the terms of service.
You further represent and warrant that (i) you are the owner of or possess all necessary rights to all Feedback; (ii) any compensation or bonuses received in connection with providing the Feedback have been disclosed by you; (iii) your Feedback complies with these Terms. We have no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; (3) to respond to your Feedback.
We may, but are not obligated to, monitor, edit, or remove Feedback that we, in our sole discretion, deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms of Service.
You acknowledge that your Feedback does not violate any third-party rights, including copyright, trademark, privacy, and other personal or proprietary rights. Furthermore, you acknowledge that your Feedback does not contain offensive or otherwise unlawful, harmful, or obscene content, nor does it contain computer viruses or other malware that could in any way affect the operation of the Services or any related website. You are prohibited from using false email addresses, impersonating other people, or otherwise misleading us or third parties as to the origin of the Feedback. You are solely responsible for your own Feedback and its accuracy. We assume no responsibility and no liability for any Feedback posted by you or any third party.
SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without notice (including after you have submitted your order).
SECTION 13 — PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly (a) for any unlawful or malicious purpose; (b) in violation of any international, federal, local, or state regulations, rules, laws, or ordinances; (c) in violation of our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any of our employees or any other person; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including junk mail, "chain letters," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any person or entity; (i) to engage in any other conduct that restricts or inhibits anyone's use of the Services, or which, as determined by us, may harm the Synthagen store, Shopify, or users of the Services, or expose them to liability.
Furthermore, you agree (a) not to upload or transmit viruses or any other malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) not to copy, duplicate, reproduce, sell, resell, or exploit any portion of the Services; (c) not to collect or track the personal information of others; (d) not to spam, phish, pharm, pretext, spider, crawl, or scrape; (e) not to interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we find a violation of any provision of these Terms.
SECTION 14 — TERMINATION
We may terminate this agreement or block your access to the Services (or any part thereof) at our sole discretion and at any time without notice, and you will remain liable for all amounts due up to and including the date of such termination.
The following sections shall survive any such termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, as well as any other provisions that, by their nature, survive termination.
SECTION 15 — DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
UNLESS THE Synthagen STORE EXPRESSLY STATES OTHERWISE, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. IN SOME JURISDICTIONS, THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES IS NOT PERMITTED, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
SECTION 16 — LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE Synthagen STORE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF THE SHOPIFY PLATFORM AND ITS AFFILIATES, BE LIABLE FOR ANY LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY OTHER SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
SECTION 17 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless the Synthagen store, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including reasonable attorneys' fees, made by any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any claim subject to indemnification, provided that failure to provide prompt notice will not release you from your obligations unless you suffer material prejudice. We may assume control of the defense and settlement of such claim at your expense, including the choice of counsel, but we will not settle any claim involving non-monetary obligations without obtaining your consent (which shall not be unreasonably withheld). You have an obligation to cooperate with us in such defense in connection with indemnification claims, including providing relevant documents.
SECTION 18 — SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 19 — WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 20 — ASSIGNMENT
You are prohibited from delegating, transferring, or assigning this Agreement or any rights or obligations under these Terms without obtaining prior written consent, and any such attempt will be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.
SECTION 21 — GOVERNING LAW
These Terms of Service and any agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or local laws applicable in the country of the Synthagen store's headquarters. You, along with the Synthagen store, agree to submit to the jurisdiction of such courts.
SECTION 22 — HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 23 — CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of significant changes to these Terms in accordance with applicable law. Such changes will be effective on the date specified in such notice. Your continued use of the Services after the posting of such changes constitutes acceptance of those changes.
SECTION 24 — CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at kontakt@synthagenlabs.com.
Our contact information is provided below:
Synthagen Laboratories (trade name)
SYNTHAGEN PHARMACEUTICAL s.r.o. (company name)
kontakt@synthagenlabs.com
Address: Varšavská 253/9a, Hulváky, 70900 Ostrava, Czechia
Registration Number (IČO): 14031639

